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Support

Call us

Prefer to talk it through? We're happy to help over the phone:

+27 65 336 6742

Email support

For account issues, bookings, payments, or general questions:

support@hafy.app

Report a safety concern

If something happened during a job that made you feel unsafe, please tell us right away:

safety@hafy.app

Professional verification & Hafy Business

Questions about certification review, availability, or payouts:

professionals@hafy.app

Common questions

Most day-to-day questions are answered on our FAQ, covering how payments and escrow protection work, how professionals are verified, and what happens after a job is booked.

Response time

We aim to respond to every support request within 1–2 business days. Safety reports are prioritized and reviewed as soon as they come in.